eCase is a fully managed SaaS, as defined by the National Institute of Standards and Technology (NIST). Transition, delivery, ongoing support and maintenance, and application hosting are all included.
Fivium's hosting partners have a proven track record of delivering Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) to public sector organisations.
Our partners run certified ISO 27001 processes. Data centres offer full redundancy, high availability, and secure data management over the internet and public sector network (PSN), including real time dual site replication and disaster recovery (DR) provision.
eCase has departmental accreditation to "Official" classification (formerly IL3, "Restricted"). Each government organisation's data is hosted separately for added security. eCase has an inbuilt security mechanism with comprehensive access controls. This ensures people only have access to data they're authorised to, all managed through simple team and role/privilege end user screens.