Complaints

Process general complaints efficiently with eCase. We can tailor it to your exact requirements.

Link similar complaints cases together for efficient handling

See the case history of your contacts

Handle complaints for large scale correspondence and mail merge the responses

Use standard line responses to save time

Log phone calls, case notes and contacts

Public sector organisations needing a case management system for a range of complaints choose eCase for its reliability, efficiency and security.

Remind you of your own processes? Handle your complaints through eCase. Enquire today.

Try processing complaints on eCase for free

Use test complaint cases to see if it's right for you
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